Press Releases

OMAHA, Neb., Dec. 20, 2022 — Industry-leading travel protection provider Travelex Insurance Services has announced its Responsible Tourism Survey, and qualifying respondents who complete the survey will be entered in drawing for a chance to win a $500 Visa gift card.

“Travelex is committed to supporting responsible, sustainable and ethical tourism in the destinations we help travellers explore,” said Shannon Lofdahl, President and CEO at Travelex. “We protect travellers every day; we also want to protect the places they visit to help ensure those areas are thriving for their local communities and can benefit from tourism now and for generations to follow.”

Lofdahl said the short survey takes only a few minutes to complete, and Travelex will use the information collected to determine charitable causes the company will align with in the future.

Brad Streff, General Manager of Direct Sales at Travelex, said the company also wants to learn what “responsible tourism” means to today’s travelers. “We want to know the causes our travellers support and which are most important to them,” Streff said. “It might be humanitarian efforts, education or art, or it could be wildlife or animal welfare, the environment, or the well-being of communities in unstable areas.”

Lofdahl and Streff said the survey results will guide Travelex in the causes the company supports and gives back to, as well as identify organizations the company may seek responsible tourism partnerships with.

Travelex’s Responsible Tourism Survey closes Dec. 31. A winner will be drawn Jan. 4, 2023, and announced on or after Jan. 14. For full contest rules, terms and conditions, click here.

About Travelex Insurance Services Canada Inc.

For more than 25 years, Travelex Insurance Services has been a leading provider of travel insurance in the United States. In 2022, we expanded our service area, bringing the same quality products and services to Canada, with full operations, including claims administration and travel assistance, based in Toronto. As a premier partner to the travel industry, Travelex offers a diverse array of products designed to help travellers create and protect the moments that matter most while they explore the world.

Our commitment to outstanding customer service makes Travelex stand out among the competition, and we are frequently honoured with travel industry customer service, technology, and innovation awards. We know our partners and travellers are real people at the other end of the line, so our customer solutions and travel assistance teams are ready to respond with kindness, respect, and patience when you need us. We also believe the claims process is as easy as we design it to be, so we’ve made it simple, and we have a 95.9% claims payment rate.

In 2017, Travelex joined the Zurich family of global brands, which has enabled us to broaden our footprint and strengthen our presence throughout North America. We are a woman-led organization that values diversity, and we are guided by our values. We are optimistic, caring, and reliable. With forward thinking, determination, and a sense of togetherness, we bring our purpose to life and help travellers dream, explore and travel on. After all, adventure doesn’t wait.