Amplify Your Customers’ Travel Experiences

From your online experience and phone support to travel assistance and the claims process, we ensure that your customers always feel special, connected to help, and safeguarded against personal and financial loss. Our award-winning customer service goes well beyond simply paying claims. Your customers can travel with confidence knowing Travelex is with them every step of their journey. That’s customer care.

Offer your clients personalized coverage and peace of mind with Travelex.   

5-Star Client Experience and Support

Five-Star Client Experience and Support

Travelex is known for our personalized customer service provided by licensed professionals. It's what enables us answer your customers’ travel questions while providing the same white-glove service you would give them. Our teams are always available before, during, and after a trip to help your customers and answer their questions.

  • Customized insurance packages for greater peace of mind
  • Policy assistance from a team of licensed travel insurance experts
  • Worldwide travel assistance with board-certified medical personnel and 20,000+ providers
  • Fast, easy, and efficient claim process and payment service
24/7/365 Assistance

24/7 Assistance, 365 Days a Year

Travel mishaps never happen at a convenient time. That’s why our travel assistance team is on-call 24/7/365 to make sure your customers always feel protected and connected to help when it’s needed most. What’s more, our team of experts can provide pre-trip travel services and advice including vaccine requirements, travel health advisories and much more.

Fast, Easy and Efficient Claims Paying Service

Fast, Easy and Efficient Claim Payment

When an issue arises, no one wants to haggle with difficult claims adjustors. That’s why our fast and easy claim procedures focus on processing claims efficiently and paying them quickly — so your customers are taken care of when it matters most.